Amazon Web Services · Support Engineer IIIJuly 2024–presentSafeguard AWS global infrastructure, devices, and sites in a high-volume Security Operations Center operating 24/7/365. Integrate vulnerability assessment, threat detection, and mitigation across user behavior, networks, devices, and software.
- Manage high-severity security events, identify and triage incidents, coordinate escalations, and drive root cause analysis and threat mitigation.
- Created the department’s first operational chatbot, SOCbot, and identified multiple AI solutions. Developed machine learning programs intended to address three company blockers; approval is to be sought.
- Identified three viable approaches to known-device false-positive WIDS alarms; implementation is pending.
- Pioneered Kuiper Site Service Visit tracking, longer historical alarm traces, ticket integration into alarm mitigation, and visitor verification.
- Created automations, security practices, and machine learning methods. Delivered software and application improvement proposals accepted and implemented by Optics and Sauron Engineering teams.
- Monitor events and potential vulnerabilities through tool dashboards. Translate findings into improvements with cross-functional teams and maintain clear communication during active incidents.
- Develop and refine operational procedures to improve SOC efficiency and effectiveness.
Amazon Web Services · Support Engineer IIDecember 2023–July 2024Supported incident response, security monitoring, and continuous operations in a high-volume SOC, identifying, triaging, and resolving threats to service integrity and customer trust.
- Used root cause analysis, escalation handling, and real-time threat detection to minimize false positives and maintain infrastructure integrity.
- Worked across SOC teams to mitigate active threats and improve incident escalations.
- Refined structural detection mechanisms and engineering analysis processes; supported troubleshooting and cloud storage workflows.
Capital Kit Inc. · FounderJanuary 2026–presentLead product direction and software development for capital-readiness tools for founders.
- Develop a cross-platform mobile application, progressing from wireframes into active beta testing.
Feral Chef · Computer Vision EngineerMay 2026–August 2026Built and deployed multiple commercial and production machine learning applications for Northbridge Studios LLC and others, including Feral Chef.
- Built a private computer-vision mobile workflow that turns scanned food items into recipe inputs using TypeScript, Python, and APIs.
AutomaWorx LLC · Freelance Python and Machine Learning DeveloperFebruary 2025–February 2026Provided remote developer services, data analysis, data management, model training, application troubleshooting, and application security from Seattle, Washington.
- Architected, developed, and deployed full-stack websites, autonomous intelligent agents, and customized machine learning models. Trained and fine-tuned models for operational and product features.
- Managed, structured, and optimized large datasets. Built scalable data pipelines and storage architectures for reliability, query access, and operational efficiency.
- Debugged application bottlenecks, software regressions, web issues, backend problems, and model degradation to improve performance, latency, and user experience.
- Engineered end-to-end data and machine learning workflows using AWS Machine Learning, Azure Machine Learning, and Databricks for scalable training, lifecycle tracking, and big-data processing.
Multiple organizations · Information Technology Infrastructure, SecOps and Endpoint Security Specialist ContractorJanuary 2021–December 2023Supported infrastructure engineering, systems, networks, security operations, threat mitigation, and ITIL Service Strategy in Seattle. Set up and protected Linux, Unix, and Windows environments across physical networks, endpoints, and hardware deployments.
- Embedded vulnerability management across users, networks, endpoints, and software. Audited access and manually managed user directories, Active Directory groups, MFA, and conditional access.
- Resolved LAN bottlenecks, routing, connectivity, and ACD system failures. Integrated Cisco switches into patch panels, deployed network PCs, and remediated disruptions with senior engineers.
- Installed, configured, and repaired IP security cameras, CCTV, VoIP phones, and IoT infrastructure. Managed settings and alerts for perimeter visibility.
- Used Microsoft Intune and SCCM for software deployment, patch management, and security updates. Managed iOS and Android fleets with MDM and enforced data loss prevention.
- Diagnosed hardware, software, and OS issues through Tier 2 and Tier 3 support. Resolved ITSM tickets under SLAs and documented engineering procedures in technical manuals and knowledge bases.